JOIN OUR TEAM

Roles and Responsibilities:

• Conduct audits to specific standards and follow core verification process by coordinating verifications with staff and customer, preparing for onsite verifications, conducting verifications, ensuring client records are thoroughly maintained, completing the verification checklist and submitting all relevant information applicable to internal teams within established timelines.

• Use applicable checklists, forms and technology with company equipment provided for gathering information for the audits.

• Demonstrate a comprehensive understanding of the assigned program verification process, maintaining understanding of regulations, as well as WFCF policies and procedures.

• Attend required trainings, internally and externally, to maintain qualifications to conduct audits and knowledge of applicable regulations and standards.

• Continually participate in knowledge sharing and process improvement for new audit standards applicable to WFCF's customers and regulations.

• Provide training and onboarding support for new auditors.

• Book travel, hotel, and transportation according to company policy and submit applicable expense reports for reimbursement.

• Adhere to all customer’s quality and code of conduct standards including but not limited to: Biosecurity, SQF (Safe Quality Food), and GMP (General Manufacturing Practices).

• Communicate with WFCF clients during the audit process on the requirements of the applicable regulations.

• Maintain professionalism and positive customer relationships and respond to all client inquiries and concerns related to the audit.  Elevate concerns or questions to program verification team as needed. 

• Develop new customer relationships with hands-on services related to their verification needs and industry standards.

• Attend and participate in team meetings.

• Respond to WFCF team member requests for information.

• Partner with all divisions of WFCF for auditing of clients with bundled services.

• Conduct pre-audit file review and post-audit reporting work.

• Collect samples as instructed.

• Perform any other responsibilities, as needed.

Required Skills & Experience:

• Knowledge in poultry including laying hens and broilers.

• Bachelor’s degree in agriculture and 5 years of experience OR 15 years of experience in the industry.

• Potential auditors would need to either have a PAACO poultry certificate or willing to go through the PAACO training to obtain certification.

• Extensive knowledge of agricultural systems, with a primary focus in poultry, processing facilities and food manufacturing.

• Independent and free of conflict of interest.

• Driver’s license or ability to obtain rental vehicle and travel to each location.

• Proven auditing experience in the applicable programs.

• Working knowledge of Microsoft Office and willingness to learn proprietary IT systems with hardware, software and mobile applications.

• Fair-minded and able to always maintain an objective approach.

• Ability to keep accurate records, prepare and manage files, reports, letters, and billing.

• Ability to communicate clearly verbally and in writing with internal/external staff, vendors, and clients.

• Customer-service focused with proven communications and people skills.

• Strong sense of urgency towards customer service and task management.

• Strong aptitude for professionalism and confidentiality.

• Teamwork attitude with a strong aptitude for professionalism and courtesy.

• Maintains alignment with Where Food Comes From, Inc.’s Mission, Purpose, and Values.

• Flexibility, focus and resilience in the face of high workload and competing demands.

• Discipline in following defined processes.

Preferred Skills & Experience:

• PAACO (Professional Animal Auditing Certification Organization) certified for poultry.

• Strong knowledge of Microsoft Office with the willingness to learn proprietary IT systems – hardware, software and mobile applications.

• Additional working knowledge and experience in any of the following categories is a plus and will be weighted heavily in preference: beef, swine, crops, non-GMO, Gluten Free, food science crops, animal welfare, and/or feed productions systems.

• Extensive knowledge of agricultural systems.

Working Conditions: 

• Remote with approximately 80% travel as the schedule dictates, mostly overnight.

• Able to use standard computer keyboard on a regular basis.

• Able to walk up and down stairs and climb as needed at client locations.

• Able to sit for up to 8 hours.

• Able to lift, push, and pull items up to 25 pounds on a regular basis during work activities and travel.

• Able to bend, kneel, and reach overhead.

• Cropland, pastures, ranches, manufacturing, and processing and packaging facilities.

• Temperature extremes of high heat or cold, including indoors and outdoors.

• Additionally, due to the nature of the information handled within this position, confidentiality and avoiding conflict of interest is required. We are a company that encourages self-starters and we reward highly motivated employees. There is opportunity for growth within this position for the individual who consistently excels in their performance. 

Equal Employment Opportunity: 

Where Food Comes From, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.